Frequently Asked Questions

When can I check-in? What time is check out?

Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).

Does the hotel have internet access?

Yes, complimentary wireless internet is available in all guest rooms and public areas in the hotel (Wi-Fi is not available in the self-catering lodges).

Does the hotel allow pets?

Only guide dogs are permitted in the hotel.

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us. Call at (062) 33333

Does Ballykisteen Hotel accommodate people with disabilities?

All public areas are wheelchair accessible and the lift serves all floors.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

What times can I play the golf course?

Please call us on 062 32 117 to reserve your tee time or visit the Ballyksiteen Golf Club Website.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Great National Ballykisteen Golf Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest